Terms and Conditions
- “Emporium Star General Trading LLC” maintains the https://www.sageappliances.ae/ website(“Site”).
- United Arab Emirates is our country of domicile and stipulate that the governing law is the local law.
- Visa or MasterCard debit and credit cards in AED will be accepted for payment
- We will not trade with or provide any services to OFAC and sanctioned countries
- Customer using the website who are Minor / under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
DELIVERY & SHIPPING POLICY
- The process of shipping the items/goods inside UAE will be by Courier(Fetchr).
- For UAE customers, delivery charges will be free for order more than or equals to AED 289.
- We also deliver to Oman, Bahrain. We accept only Credit/Debit card payment orders from Oman and Bahrain.
- Delivery duration
- Local : 1 to 4 business days
- International and GCC Countries : 7 to 15 business days
Enjoy shopping on www.sageappliances.ae with these great return policy features:
Items shipped from www.sageappliances.ae can be returned within 15 days of receipt of shipment in following cases.
Case 1: If delivered item was defective.
Case 2: If you received a wrong item
We will take care of the return shipping costs inside UAE.
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. If customer paid by credit card, transaction fee of 2.75% will be charged. Please allow for up to 7 working days for the refund transfer to be completed.